More Indian Public is using online services for banking


As per a new survey on Wednesday.More Indians are now using a mobile banking app or going online rather than just talking to a banking adviser on phone to solved complex issues,


According to the findings, 26 % of Indian customers prefer to access services via bank’s website. The same number prefer mobile app rather than talking to a human agent compared to 19% in Australia, 21% in Britain and 24 % in the UAE. Indian were more likely to use a mobile banking app than customers in the other three countries.



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